We accept Visa and Mastercard (Credit Card / Debit Card), e-Wallets (Boost, GrabPay, Touch ‘n Go e-wallet, ShopeePay), Duitnow QR, MAE by Maybank2u, and Online Banking (FPX), Buy Now Pay Later (Atome, GrabPay PayLater)
Yes, we do accept installment payments. Simply select the "Buy Now, Pay Later" (BNPL) payment method and follow the checkout process to select your preferred payment option. You can enjoy our installment plan with 0% interest and 0% service fees.
To learn more about the terms and conditions, please visit:
Atome: https://www.atome.my/help
GrabPay Later: https://www.grab.com/my/finance/pay-later/
Yes, we prioritize the security of your payment information. We use encrypted connections (SSL) and comply with industry standards to protect your data.
After completing your payment, you will receive a confirmation email with the details of your transaction. If you encounter any issues, please contact our live chat support.
We exclusively use DHL as our primary shipping partner to handle all deliveries. Rest assured, your parcel is in good hands.
Shipping costs are calculated based on the weight, dimensions, and destination of your order. You can view the shipping fees during the checkout process.
You may track your orders via “Track My Order” section. Tracking number will be provided to you once order is processed.
No, we only ship to Peninsular Malaysia and do not cover East Malaysia at this time. If you have any further questions or need assistance, please feel free to contact our support team.
No. Currently, we do not offer international shipping. We apologize for any inconvenience caused.
The estimated delivery time depends on your location. During checkout, you will be provided with an estimated delivery timeframe.
Yes, our products come with warranty. The warranty period and coverage may vary for different products. Please refer to the product description for more information on the warranty.
You may extend your product warranty by registering it on our website, which can provide an additional 6 or 12 months of coverage, depending on the product category.
If your product is out of the warranty period, repairs or replacements may not be covered. However, feel free to contact our customer support team if you need support on this.
You may return your product under certain conditions. Please refer to our return policy for detailed information regarding the conditions and eligibility for product returns.
Products can only be returned or refunded under the following circumstances:
A return request can be submitted within 3 working days after the goods have been delivered. The customer will be responsible for the return shipping fee. However, please note that we reserve the right to refuse or deny any or all requests for return at our discretion.
All returned orders will be subject to our discretion for approval of return and refund. Please note that we will only provide a refund for the cost of the product and not for any shipping charges incurred.
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