By using soft cloth & non-abrasive detergent to clean oil and stain on surface regularly to maintain hygiene.

Recommended to replace it at least once a year to ensure peak performance. Charcoal filter is non-washable, you can purchase it with our after-sales department.

Empty the oil filter regularly and clean with warm water and non-abrasive detergent to maintain the suction efficiency.

Contact our after-sales department for motor servicing & maintenance at least once a year to ensure consistent suction and performance.

It is depending on your cooking style and kitchen layout. Bear in mind that your cooker hood size should be wider or match the width of your hob.
Some factors you need to consider are:

• Types of Hood
  
• Types of Ducting System
  

Normally the battery box is underneath of the glass hob

Typically is Size D

• Your gas valve turn on time not long enough, make sure you turn on and hold the gas valve about 5 to 8 seconds.
• Themocouple is faulty. You need to call service center in order to get experienced technician to get your glass hob repaired.
• Video: https://youtu.be/5wqKGqcmFcM
  
• Themocouple is misaligned. You can try to adjust the themocouple into correct position.
  

• Please check battery box is there any battery is placed within battery box.
  
• If battery is placed into battery box and still no sparking, please replace it with new battery and try again OR check whether the battery is placed correctly
• If battery is confirmed working, please listen the glass hob is there any snapping sound.
  Snapping sound: https://youtu.be/1ZK4Svbi3lo
• If snapping sound is heard, then you may see the ignition point is sparking.
  https://www.youtube.com/watch?v=-f2kxImWgUs
  
• If no snapping sound -Snapping sound: https://youtu.be/1ZK4Svbi3lo is heard with working battery is placed, then the ignition coil within the glass hob is faulty.
  You need to call service center in order to get experienced technician to get your glass hob repaired.
  
• The ignition point is dirty. Use green sponge with some soap water to clean the ignition point.
  
• If snapping sound is heard but still no sparking is seen at the ignition point as below:
  
  This could be due to ignition point is faulty - https://youtu.be/xcmV1LgzAnU
  Or the ignition point wire is disconnected
  

• You should adjust the air damper in order to turn the yellow flame to be blue flame.
  
• Your burner ring or burner cap is dirty or clogged with stains, you can clean it green sponge with some soap water.
  

Air damper is located at the bottom of the Glass Hob

• Check gas regulator and hose time to time
  Use only equipment approved by SIRIM. It is encouraged to change the gas regulator every 5 years and hose every 2 years.
• Check leakage with soap water
  If there are bubbles, remove gas regulator and bring the cylinder to an area with good ventilation.
• Odd smells mean gas leakage
  Commonly described as resembling that of onions, durian or cooked cabbage. Switch off all sources of the fire and do not operate electrical appliances.
• Always ensure good ventilation
  Do not store gas cylinder in an unventilated area and never leave cooking unattended.
• Keep a safe distance
  Make sure the distance between the gas cylinder and store is 1.0 – 1.5 meters. The store or any other heat source must be placed away from the cylinder.
• 

Gas Hob Surface (Glass)
Glass surface is easy to clean. Make sure to use only soft cloth / sponge with non-abrasive detergent to avoid damage / scratch the surface.


Gas Hob Surface (Stainless Steel)
Clean by using soft cloth / sponge with non-abrasive detergent as detergent with acidic nature might damage / scratch the stainless steel surface.


Clean Up Spill As Soon As It Occurs
Do not use cold water on hot surface as it will create thermal shock that can reduce the life span of the glass. Handle carefully when surface is hot.


Cleaning of Burner Ring & Stand
Use soft sponge with non-abrasive detergent to do regular cleaning. Remember to let dry before placing it back to the hob.

Here are the factors you might want to consider:

• Maintenance – Stainless Steel is easier to maintain and is more forgiving to impact resistance.
  
• Durability – Stainless Steel by nature is more robust compared to glass, but are more prone to scratches. With proper care, tempered glass surface can last a long time too.
  
• Aesthetic – Both surfaces cater to suit different kitchen or cabinet designs, be it modern, sophisticated or minimalist.
  

Glass Surface Cleaning
Glass surface is easy to clean. Make sure to use only soft cloth / sponge with non-abrasive detergent to avoid damage / scratch the surface.


Clean Up Spill As Soon As It Occurs
Do not use cold water on hot surface as it will create thermal shock that can reduce the life span of the glass. Handle carefully when surface is hot.


Clean The Bottom Of Cookware
Cleanliness of the cookware's bottom is very important as it will affect the heating efficiency.


Do Not Drag Heavy Cookware On The Hob
Always lift cookware off and never slide or drag across the hob surface as they might cause scratches and damage.

RUBINE electric hob (ceramic type) features a large 26cm heating zone to accommodate various cookware. Please note that Induction hob only compatible to magnetic base cookware.

It is normal for first time heating. The smoke will be disppeared eventually. The smoke comes from a protective coating of oil that is used during the manufacturing process.

Regular Cleaning Of The Oven Cavity
Keep cleanliness of oven cavity every time after using the oven to avoid difficulty in removing hard stains.


Checking Oven Door Gasket
From time-to-time, please check the gasket to ensure the gasket is in good condition. If the gasket is not in good condition, please contact our after-sales department for replacement of new gasket so that it won't affect the heat efficiency of oven.


Cleanliness Of Oven Glass Door
Use the right degreaser and method to clean the oven glass door. Handle with care as the glass is hot after using the oven.


The Oven Knobs
Oven knobs and the surrounding areas typically get stained and can be hard to remove. A soft sponge and non-abrasive detergent is the best way to clean. Do not remove the oven knob during the cleaning process as you might accidently damage it.

Regular Cleaning Of The Microwave Oven Cavity
Keep cleanliness of cavity every time after use to avoid difficulty in removing hard stains.


Choosing The Right Cookware
Normally, ceramic, glass or plastic materials are suitable for microwave, but there are exceptions too. Always refer to the bottom of your cookware to ensure if it is recommended for microwave oven usage.


Cleanliness Of Microwave Oven Door Door
Use the right degreaser and method to clean the oven glass door. Handle with care as the glass is hot after using the oven.


Know What To Put Into Microwave Oven
Foods like whole egg, chilli pepper, pasta sauce, sausages and etc are not recommended to cook using microwave, as it will create spillover.

Please check whether its power cable is connected to the power socket.

Please check whether its power cable is connected to the power socket.

Generally it is behind of the range cooker.

For smooth flow and purified water, wash the Water Filter Valve (a) and Hose Filter (b) thoroughly every month or when necessary.

Switch off water heater after every shower. This will minimise any electrical damage and also save electricity bill.

Turn on the electricity and water supply to the heater. Pressing in the "Test" button. Both the "Power" & "Heater" indicator light must go off. Press the "Reset" button to resume power. Consult professional for repair if there is any mulfunction of ELCB/RCCB.

You are encourage to insall external water filter to maintain purity and optimum stability of water pressure for your showering experiences.

The inverter DC technology reduce energy usage and power consumption while maintaining silent operation for the best shower pleasure. DC pump offers longer lifespan, you can get more uses out of it, thus more saving in long run.

• Eco-friendly
• Energy Saving up to 60%
• Silent Operation
• Last Long and No Carbon-Change Maintenance needed.

Inverter AC Technology gives you extra benefits of stronger water flow with lower operation noise as compared to conventional AC pump.

• Low Noise Operation
• Low Brush Losses
• Strong Water Flow

• Check whether all stop valves are opened.
• Check whether the water supply is there.
• Check whether the pressure relief valve over tighten.
• Check whether inlet water supply connected to pressure relief valve.

• Water leakage.
• Water temperature cannot be controlled.
• Power and heating light does not light up.

• Check whether power supply is ON.
• Is the main lamp ON.
• Is the heater lamp ON.
• Is the adjustable temp.control ON.
• Is the mixer tap connected correctly.

• Water leakage.
• Water temperature cannot be controlled.
• Power and heating light does not light up.

• Is the adjustable temp.control turn to maximum.
• Is the mixer tap adjusted correctly.
• Is the water heater given enough time to heat up. (if the temp.reaches the preset temp., the red heater lamp will go OFF automatically).
• Is the water heater capacity enough for the purpose.

• Water leakage.
• Water temperature cannot be controlled.
• Power and heating light does not light up.